CRM software survey template



2 min

to complete


ways to get answers with SurveyMonkey

A customer relationship management software (CRM) allows organizations to effectively manage and develop relationships with customers and prospective customers. As a result, your organization’s use of the software directly impacts the experience of your most important audiences.

To ensure that your organization sees value from using your CRM, use our 6-question survey template. Once responses come back, you can identify the right training opportunities for different teams and get an overall sense of how your CRM is performing.

You may also like:

Customer satisfaction survey template

What are your customers saying about you? Learn what they think of your company, get feedback on customer service, and more.

Preview template

Employee engagement survey template

Find out how your employees feel about their job. By listening to your team, you can make decisions to build a happier workplace.

Preview template

Event planning survey template

Use this template to organize your event and see who's coming. When you're done, get post-event feedback to improve for next time.

Preview template

See how SurveyMonkey can power your curiosity