SurveyMonkey (NASDAQ: SVMK) is a leading global survey software company on a mission to power the curious. The company’s People Powered Data platform empowers over 17 million active users to measure and understand feedback from employees, customers, website and app users, and the market. SurveyMonkey’s products, enterprise solutions and integrations enable 335,000+ organizations to solve daily challenges, from delivering better customer experiences to increasing employee retention. With SurveyMonkey, organizations around the world can transform feedback into business intelligence that drives growth and innovation.
SurveyMonkey is a place where the curious come to grow. By embedding inclusion into our processes, policies, and culture, we are building a workplace for our 1,000+ employees across North America, Europe, and APAC where people of every background can thrive. We’ve won multiple awards and received recognition for our forward-looking policies, including extended parental and bereavement leave, vendor benefits standards, and Take 4 sabbaticals.
SurveyMonkey was recognized by Great Place to Work® and FORTUNE as a top workplace in 2018 and 2019, and the company has also won numerous awards as a leader in global survey software, including being named among CNBC’s Disruptor 50 and the Forbes Cloud 100.
Over the past two years we’ve become a public company and expanded our platform with enterprise-grade features in privacy, security and compliance, putting SurveyMonkey on the path to rapidly expand our presence within the Fortune 500. We have ambitious goals to grow our international footprint as well, and every member of our troop plays a critical role in driving this growth and transformation. It’s an incredible time to join the company and be a part of our next chapter!
We’re looking for a world-class product marketing leader with deep proven experience across online/B2C and B2B product marketing. Our ideal hire will be comfortable guiding a talented product marketing team across the full gamut of PMM activities: messaging and positioning, packaging and pricing, product launches, competitive analysis, sales tools development, analyst relations and more. This role reports to the CMO, operates at the intersection of product, sales, marketing, and customer success, and has global responsibility.
Things that bring out the best in you as a leader include: partnering closely with Product, Engineering and Design to inform overall strategy and roadmap for diverse sets of customers; partnering with Marketing colleagues to create cohesive marketing programs that tie back to product strategy, messaging and positioning; empowering a global sales team to consistently win in competitive waters; making tough calls to help your team prioritize; and contributing to a strong, supportive company culture where each person can bring their whole self to work.
Four reasons why you want this role over any other VP Product Marketing role out there:
First, SurveyMonkey is a beloved brand that is midway through a multi-year business transformation. You’ll play the lead role in teaching audiences both internal (sales, marketing and beyond) and external (customers, prospects, industry analysts, partners) why and how we’re relevant.
Second, the breadth of this role will challenge and engage the most experienced PMM leaders out there. To be clear, this is not your grandmother’s SurveyMonkey: we’ve been busy the last several years, expanding our vision way beyond the inexpensive online self-serve survey software that millions know and love. Among other things we’ve been rapidly growing our enterprise client base, accelerating our international expansion, and doubling down on specialized product offerings for the market research industry. Within the last 12 months we’ve also acquired two companies to supercharge our customer experience management offerings. Between juggling different go-to-market motions (online self-serve and sales-assisted), product areas (customer experience management, surveys and feedback solutions, and market research), and geos (domestic and international), we can guarantee you won’t be bored.
Third, Goldilocks would say our size is just right. As a well-resourced public company with 1,200 employees and counting across our global offices, we’re operating at scale - but we’re still small enough for (literally) everyone to know your name.
Last but not least: you’ll get to “eat in your own restaurant”. You know this from experience, but one of the audiences that derives the most value from SurveyMonkey is the product marketing community. You and your team will have world-class tools at your disposal to conduct market research that informs messaging, positioning, competitive analysis and pricing decisions, as well as access to plentiful customer feedback including NPS/ CSAT - and you’ll share that story publicly. If you’re ready for a meta-job, we’d love to talk.
At SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, 401k, paid holidays and parental leave, and equity compensation.
SurveyMonkey is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.