1.Was your issue completely resolved?

Yes

No

2.How much time did it take us to address your questions and concerns?

Much shorter than expected

Shorter than expected

About what I expected

Longer than expected

Much longer than expected

3.Overall, how satisfied were you with the experience with our customer support?

Extremely satisfied

Very satisfied

Somewhat satisfied

Not so satisfied

Not at all satisfied

4.Is there anything that you think would improve our customer support?