Customer satisfaction survey 2015
We highly appreciate Your opinion.
Evaluate the points using grading scale from 4 to 10, so that 10 is the best rating.
1.
How satisfied You are with our products?
10
9
8
7
6
5
4
Product range
10
9
8
7
6
5
4
Price level
10
9
8
7
6
5
4
Quality of the products
10
9
8
7
6
5
4
Availability of the products
10
9
8
7
6
5
4
2.
How satisfied You are with our online shop?
10
9
8
7
6
5
4
Clarity of the product categories
10
9
8
7
6
5
4
Functionality of the search engine
10
9
8
7
6
5
4
Speed of the website
10
9
8
7
6
5
4
Payment methods
10
9
8
7
6
5
4
Delivery methods
10
9
8
7
6
5
4
Effortlessness of the payment
10
9
8
7
6
5
4
3.
How satisfied You are with us?
10
9
8
7
6
5
4
Delivery time
10
9
8
7
6
5
4
Reliability of the deliveries
10
9
8
7
6
5
4
Reachability of the staff
10
9
8
7
6
5
4
Customer service
10
9
8
7
6
5
4
Overall rating
10
9
8
7
6
5
4
4.
Please write Your positive experiences, complaints or development proposals here.
5.
Please share Your product tips here. What new You would like to see in our selection?
Thank You for answering!