- Unify different VoC data for a holistic understanding of your customers’ needs and sentiment
- Trustworthy and accurate Text Analytics
- Realtime reporting that’s dynamic and transparent
- Engaged organization: Collaborate, share & crowdsource insights within the platform or send the information to other tools
Echoes enables seamless end to end Voice of the Customer management, unifying data from multiple sources and applying cutting edge Text Analytics to highlight insights to help evolve your company.
Echoes moves beyond stagnant reporting or word cloud visuals to a truly dynamic platform, delivering relevant and actionable intelligence for everyone in the organization.
Chief Customer Officers and Product leaders leverage Echoes as the real “intelligence and distribution layer”, which gives them exponential value from all their customer feedback data.
Echoes is a true self‑service platform: this includes the SurveyMonkey Integration. You decide what data to connect from SurveyMonkey to Echoes.
