Take the pulse of your audience with surveys. Match the survey results with information in Zoho CRM to create compelling and relevant marketing campaigns.

Centralize control. Maximize ROI

Create objective, seamless surveys using SurveyMonkey within the comfort of Zoho CRM. Time saved shuffling between applications equals more time invested towards closing deals. Never miss out on a new lead and quickly convince unsure customers about your offering with Zoho CRM's SalesSignals.

These real-time notifications of lead and customer activity across communication platforms can help you identify revenue-generating channels, prioritize engagement, and analyze your hottest channels to inform your resource allocation plans.

Launch and track your survey campaigns

Monitor every survey campaign from start to finish in Zoho CRM's Campaigns module. Schedule follow-up emails according to a prospect's or customer's response to an NPS survey, product demo, or early bird offer campaign. Compare the rate of opened and unopened emails with survey results to increase attendance at your webinars, increase sign-ups to your newsletter, and convert more leads.

3 steps to better conversion

1. Choose either two-way or one-way sync to get your Leads, Contacts, and Campaigns modules to work with surveys.

2. Set up triggers to automate emails sent based on sign-up or other prospect or customer actions.

3. Keep track of survey results in the Campaigns module in Zoho CRM and set up dashboards to compare numbers and gain insights that inform your follow-up campaigns with better CTAs and more compelling content.